Shipping policy
Last Updated: May 2026
Thank you for visiting ANKAANKA.
We are committed to providing efficient and reliable shipping services for our customers worldwide.
Please review our Shipping Policy below.
1. Order Processing
Orders are typically processed within 1–5 business days after payment confirmation.
Processing times may vary depending on:
- Product availability
- Order quantity
- Custom packaging requirements
- Public holidays or peak seasons
Once your order has been processed, shipment arrangements will begin promptly.
2. Shipping Methods
We work with reliable international shipping partners and logistics providers to deliver orders safely and efficiently.
Shipping methods may include:
- Air Freight
- Sea Freight
- Express Courier Services
- International Logistics Carriers
Shipping options may vary depending on destination and order size.
3. Delivery Time
Estimated delivery times vary by country and shipping method.
Typical delivery estimates:
- Express Shipping: 5–10 business days
- Standard International Shipping: 10–30 business days
- Sea Freight: Depending on destination port and customs procedures
Please note that delays caused by customs clearance, weather, or logistics carriers are outside our direct control.
4. Shipping Costs
Shipping fees are calculated based on:
- Destination country
- Shipment weight and volume
- Shipping method selected
- Order quantity
Final shipping costs will be confirmed before order completion or quotation approval.
5. Customs & Import Duties
International customers may be responsible for:
- Import duties
- Customs taxes
- Local handling fees
- Other government-related charges
These fees are determined by local customs authorities and are not included in product or shipping prices unless otherwise stated.
6. Order Tracking
When available, tracking information will be provided after shipment confirmation.
Customers can contact us for shipment status updates at any time.
7. Shipping Restrictions
Certain products may be subject to import regulations or restrictions in specific countries or regions.
Customers are responsible for ensuring that ordered products comply with local import laws and regulations.
8. Damaged or Lost Shipments
If your shipment arrives damaged or appears lost in transit, please contact us promptly with:
- Order details
- Photos of damaged packaging/products (if applicable)
- Shipping information
We will work with the logistics provider to assist in resolving the issue.
9. Contact Us
If you have questions regarding shipping or delivery, please contact us:
Website: ANKAANKA
Email: xiezhitao417@gmail.com